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 30-Day Return Policy

Every Oregon product has been designed and manufactured to help you get your job done right.  If you need to return a product purchased online from OregonProducts.com, here’s what you need to know:

  • If you have a concern about the use or fit of the Oregon product you’ve purchased, you may first want to check the Frequently Asked Questions section of our website.
  • Product may be returned within 30 days of delivery for full refund. (Original shipping fees are not refundable.)
  • Before returning product, you must obtain a Return Merchandise Authorization (RMA) number from Oregon Customer Service. Product returned without an RMA number cannot be processed.
  • Product returned for credit must be unused and returned in original packaging with all documentation and accessories.
  • Please call Oregon Customer Service at 800-223-5168 for assistance and to start the product return process.

If you’ve used your product and need help with a product warranty issue, please see the warranty information that came with your product, view our Warranty page online or contact Oregon customer service using the Contact Us page on this site or by calling us at 800-223-5168.