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30-Day Return Policy

Every Oregon product has been designed and manufactured to help you get your job done right.  If you need to return a product purchased online from, here’s what you need to know:

  • If you have a concern about the use or fit of the Oregon product you’ve purchased, you may first want to check the Frequently Asked Questions section of our website.
  • Product may be returned within 30 days of delivery for full refund. (Original shipping fees are not refundable.)
  • Before returning product, you must obtain a Return Merchandise Authorization (RMA) number from Oregon Customer Service. Product returned without an RMA number cannot be processed.
  • Product returned for credit must be unused and returned in original packaging with all documentation and accessories.
  • Please call Oregon Customer Service at 800-223-5168 for assistance and to start the product return process.

If you’ve used your product and need help with a product warranty issue, please see the warranty information that came with your product, view our Warranty page online.

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