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Installation/Setup

Maintenance/Repair

Operation/Instruction

General Use & Storage
120V Battery Professional Series Certifications
Disposing of Old Batteries
120V Battery Professional Series Platform
Troubleshooting 120V Batteries

FAQ



 

Operation/Instruction

General Use & Storage

How is Oregon 120V Professional Series different from other commercial battery options?

The Oregon 120V Professional Series product line is the first line of battery powered outdoor power equipment that meets commercial crew performance requirements. These performance requirements include high power, long runtime, and weather resistance, among many others.  


Is there a chance of electric shock?

Normal use of this tool is safe, even in wet conditions. Battery DC powered tools offer greater electrical protection than plug-in AC tools. Damage or modification to any electrical portion of the tool may cause risk of electrical shock.  
The charger is the only portion of this system that connects to traditional electrical outlets, so protect it from the weather. The charger is not serviceable.


What happen if it starts to rain? Can I store the battery in an open trailer?

Our products are UL rated and IP56 certified which means you can transport or operate them during inclement weather. The charger is an indoor-only charger. 


How should I store my batteries?

When not in use, batteries should be stored in a cool, dry place. A high internal temperature may cause the tool to malfunction with the battery, so avoid storing it in direct sunlight. The design of the Oregon 120V Professional Series batteries allow for the use and transport in an outdoor environment, however, reducing exposure to the environment will allow the battery to last longer. Do not store for long periods in direct sunlight and/or rain.


How can I ship my battery?

As with all lithium-ion batteries, there are very specific requirements regarding shipping. The Oregon 120V Professional Series is considered high capacity and is subject to specific shipping regulations. Please check with your specific carrier before preparing any shipments, including ground and air.


What do I need to know about shipping lithium-ion batteries?

Special attention is required as local and national standards regulate the shipping of lithium-ion batteries. When transporting a damaged battery, box type and specific precautions and labeling requirements are important. Call Oregon at 1-800-223-5168, for more information.


What is the difference between State of Charge and Duty Life?

The battery is capable of communicating its State of Charge and Duty Life.

The State of Charge refers specifically to the percentage of energy remaining in the battery available for immediate use. A full State of Charge indicates the battery is at its full-charge capacity. An empty State of Charge indicates the battery needs to be charged.

The Duty Life refers to the approximate percentage of your battery capacity as compared to a new battery. All lithium-ion batteries reduce capacity due to time, use and charge cycles. Duty Life allows the user to estimate their battery’s available capacity as compared to a new pack.


120V Battery Professional Series Certifications

What is UL?

Underwriters Laboratories (UL) is a globally recognized, third-party independent testing agency providing certification for products that meet their respective standards. For more information, please visit www.ul.com.

What is Ingress Protection Marking or IP56?

The IP Code, IEC standard 60529, classifies and rates the degree of protection provided against intrusion, dust, accidental contact, and water by mechanical casings and electrical enclosures. The Oregon 120V Professional Series tools and batteries have been certified to an Ingress Protection Marking of IP56. IP56 marking indicates that water from heavy seas or water projected from jets shall not enter the machine in any harmful quantity and it has complete protection against contact with live or moving parts inside the enclosure and against the ingress of dust. 

Note: the charger does not have a marking of IP56 and cannot be exposed to water. See Original Instruction Manual for more use and safety information.

What is CARB?

CARB stands for California Air Resources Board. The California Air Resources Board, a California State Agency, is tasked with protecting the public from the harmful effects of air pollution and developing programs and actions to fight climate change. From requirements for clean cars and fuels to adopting innovative solutions to reduce greenhouse gas emissions, California has pioneered a range of effective approaches that have set the standard for effective air and climate programs for the nation, and the world. For more information, please visit www.arb.ca.gov

What is CARB ZEE?

ZEE stands for Zero Emission Equipment. ZEE is a very important piece to CARB’s mission to provide cleaner, healthful air for all citizens of California. Professional grade ZEE certified equipment meet the stringent durability and performance requirements as set forth by the state of California. Oregon’s 120 volt line of products meets the CARB ZEE requirements. For more information, please visit ww2.arb.ca.gov/sore-zero-emission-equipment.

What is the CARB ZEE 300 Hours durability testing on the tool?

As part of the California ZEE certification process, the state requires that each tool meet a minimum requirement rate of durability. This statement ensures that the rate of the key emissions equipment meet the minimum durability requirements. For more information, please refer to the California Emission’s Warranty statement in the Original Instruction Manual.


Disposing of Old Batteries

What do I do with old batteries?

Call Oregon Products Technical Service Department at 1-800-223-5168 for recycling information.


120V Battery Professional Series Platform

Will future products operate on the same battery platform/be backwards compatible with 120V Professional Series batteries?

Oregon is committed to continuing the expansion of the 120V product line using the BX series of batteries. Please visit OregonProducts.com for information about available product.

How does the cost of a battery compare to gas? Is this a savings or is it more expensive?

The answer depends on many variables; however, it is very common for users to experience a positive Return on Investment (ROI) when switching from gas to the Oregon 120V Professional Series. Please contact a sales representative for more information.


Why won’t my Oregon 120V Professional Series battery charge right away?

Firstly, confirm the charger is properly plugged into the wall and the battery-to-charger cable is accurately attached to the battery. If the battery is too warm to charge, the charger will indicate with a rapid blinking red light. You can leave the charger attached to the battery, and once the battery temperature reaches an acceptable level, the charger will begin charging the battery automatically. It is normal, especially on a warm day with heavy use, for a battery to become warm and exceed the acceptable charging temperature. Oregon 120V Professional Series batteries are engineered to monitor temperature when operating tools and when charging. When the battery is outside of its acceptable temperature range, it will delay the start of charging until the temperature returns to its normal range.

What causes a battery temperature to rise?

Higher ambient temperature, storage in direct sunlight, storage in a warm, enclosed trailer, and heavy use can all cause the battery temperature to rise.


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Installation/Setup

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Operation/Instruction


FAQ